Transparency

Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA) Public Comment Portal

The North Carolina State University Police Department maintains national law enforcement accreditation through the Commission on Law Enforcement for Accreditation (CALEA). As a part of this process, an opportunity is provided to citizens for public feedback via the CALEA Portal which can be located here:  https://cimrs2.calea.org/164

The purpose of this public portal is to receive comments regarding our compliance with CALEA standards, engagement in the service community, delivery of public safety services, and overall candidacy for accreditation status. These comments can be in the form of commendations or concerns. The overall intent of the accreditation process is to provide our agency with information to support continuous improvement, as well as foster our pursuit of professional excellence.

University Police Department Customer Satisfaction Survey
The University Police Department (UPD) Customer Satisfaction Survey has been administered to NC State University students and employees on a triennial basis since Spring 2004. The survey asks respondents for their assessment of a range of specific areas related to the services provided by the UPD, the professionalism of the police employees, and the availability of information about crime on campus, as well as for their perceptions about safety on campus, their support for various security measures, and their personal interaction with campus police officers. The UPD uses the results as part of their accreditation process through the Commission on Accreditation for Law Enforcement Agencies.

 

ANNUAL COMPLAINT TRACKING AND PERSONNEL ACTION

The NCSU Police Department accepts all commendations and complaints made towards or against any employee of the agency. All complaints are thoroughly investigated and adjudicated as outlined in Department Policy, University Rules and Regulations and State Law, in consultation with University Employee Relations. Although N.C.G.S 126-22 does not allow for specific details related to a specific employee’s personnel record to be released, to include disciplinary files, we are making available our annual report of complaint tracking and personnel actions available in the spirit of transparency. This report can be viewed by clicking on the link below.

View Annual Report

ANNUAL OFFICER SELECTION AND PROMOTION DEMOGRAPHICS

The NCSU Police Department develops a recruitment plan annually in an attempt to recruit and hire individuals that collectively represent the demographic makeup of the University community. Also, at the close of the year, the department conducts an annual analysis of the previous year’s recruitment plan to gage successes and shortcomings. This analysis is the basis of the new years plan. In addition, the department collects statistical data related to the composition of the department based on race and sex as, compared to the service population. Those reports can be viewed by clicking on the link below.

View Annual Report

QUARTERLY DEPARTMENT UPDATE AND CRIME STATISTICS   

In coordination with the Student Senate, the NCSU Police Department prepares a quarterly presentation that is shared with the community. This presentation provides updates on current crime trends, Law Enforcement projects and activities internally and projects and activities it is working on in the community. Those presentations can be viewed by clicking on the link below.   

View Quarterly Presentation

COMMISSION ON ACCREDITATION FOR LAW ENFORCEMENT AGENCIES (CALEA) REPORT 

The NCSU Police Department is accredited through the Commission on Accreditation for Law Enforcement Agencies or CALEA. CALEA Accreditation is achieved by those public safety agencies that have demonstrated compliance with CALEA’s rigorous standards.  The department was first accredited in 2004 and has been re-accredited five times since its initial award. The department received its sixth award in 2020. The below link is to our most recent accreditation report from CALEA.

View Accreditation Report

INTERNATIONAL ASSOCIATION OF CAMPUS LAW ENFORCEMENT ADMINISTRATORS (IACLEA) REPORT

The NCSU Police Department is also accredited through the International Association of Campus Law Enforcement Administrators or IACLEA. This accrediting body is devoted to excellence in campus public safety and law enforcement. The department was first accredited through IACLEA in 2008, and has been re-accredited three times since its initial award. The department received its fourth award in 2020.

View Accreditation Report

NORTH CAROLINA LAW ENFORCEMENT ACCREDITATION (NCLEA) REPORT 

The NCSU Police Department is also accredited through North Carolina Law Enforcement Accreditation or NCLEA. NCLEA is a new program starting in 2021. The NC State University Police Department was selected as one of the initial pilot sites for this program and received its accreditation in 2022.

View Accreditation Report

ANNUAL USE OF FORCE ANALYSIS

The NCSU Police Department requires that whenever an employee utilizes force under the authority of N.C.G.S. 15A-401 (d) and 15A-401(d) 2, they are required to file a use of force report. The department reviews and analyzes these reports for compliance with Department Policy, Accreditation Standards, University Rules and Regulations and State and Federal Law. This analysis is done on an individual and collective basis. Annually, the department releases a report of its analysis of use of force. That report can be found at the link below.

View Annual Report